Every investor file completebefore the close.
Closes slip because investor KYC is not finished, not because the paperwork is not drafted. Fidify runs identification, screening, risk assessment, and approval for every investor and every owner behind them, so the compliance file is ready when the close is.
The Challenge
The fund raise bottleneck.
Fund raises are time-sensitive. Fund managers want fast closes. Investors expect a professional onboarding experience. And regulators, whether that is the CSSF in Luxembourg or the Swedish FSA, expect complete KYC documentation on every single investor, no exceptions.
The volume during a fund raise can be overwhelming. Dozens of incoming investors simultaneously, each requiring identity verification, source of funds documentation, and UBO analysis through layered structures. All while your team is also managing existing fund compliance, NAV calculations, and investor reporting.
€5.9 trillion
Luxembourg alone manages roughly €5.9 trillion in fund assets across 111 CSSF-authorized fund managers. The regulatory scrutiny is intense and increasing.
The Workflow
How investor onboardingactually runs.
Eight steps from first contact to ongoing monitoring. Every one of them recorded, so you always know which investors are blocked and on what.
Set up the investor
Create the investor record, whether that is an individual, a corporate subscriber, or a feeder vehicle.
Map the structure
Build the ownership chart through holding companies, trusts, and SPVs, so the beneficial owners are identified before documents are requested.
Issue the requests
Activation sends every person in the structure their own document request. Nobody has to compile a list by hand.
Collect the documents
Investors upload identity documents, proof of address, source of funds evidence, and the KYC annex from their subscription pack. Completeness is checked as items arrive.
Assess the people
Screening runs against global sanctions and PEP data, and each individual receives a risk assessment.
Assess the entities
The same assessment runs at company level, across the structure rather than just the subscribing entity.
Review and approve
A compliance review pulls the file together into a conclusion report, which a reviewer approves, rejects, or returns with an information request.
Onboarded
The investor moves from onboarding into ongoing monitoring, and the file stays current instead of ageing until the next review.
Capabilities
How Fidify helpsfund administrators.
Six capabilities purpose-built for investor onboarding during fund raises.
Investor document collection
Each investor gets a secure portal for their KYC materials. Automated completeness checks flag missing items immediately.
Ownership mapping
Trace beneficial ownership through layered structures, with the calculation recorded rather than rebuilt in a spreadsheet each time.
Automated screening
Every individual and entity is screened against global sanctions and PEP data on a schedule, not only at onboarding.
Four-eyes approval
By default, high-risk decisions require a second senior reviewer who is neither the person who raised the case nor the one deciding it.
Fund-level visibility
See where every investor in a fund stands, so you know what is actually blocking the close.
Audit-ready documentation
A complete trail from first request through approval and into ongoing monitoring.
Which Setup
Two products,one decision.
The right one depends on how many people and entities you track, not on assets under management.
Fidify Business
For smaller managers running their own compliance. Capacity is explicit: up to 100 tracked individuals and 50 entities at the largest size, with a set number of admin seats.
A good fit when you administer a handful of vehicles and the people you track number in the dozens.
Fidify BusinessFidify Enterprise
For investor onboarding at raise volume. Your own deployment with your own database, configured to your policy, with delegated roles and four-eyes approval.
The usual fit for fund administrators, because every investor brings directors and beneficial owners with them, and the count rises quickly.
Fidify EnterpriseQuestions
What fund administratorsask first.
Does Fidify handle subscription agreements?
Fidify handles the KYC side of investor onboarding, not the subscription mechanics. Investors upload the KYC annex from their subscription pack alongside their identity and source of funds evidence, and Fidify takes that through screening, risk assessment, and compliance approval. Commitment amounts, countersigning, and closing mechanics stay in whatever you use today. The reason it matters: closes usually slip because the KYC file is not finished, not because the paperwork is not drafted.
How does investor onboarding actually run?
Eight steps: set up the investor, map the ownership structure, issue document requests to everyone in it, collect the documents, assess the individuals, assess the entities, complete a compliance review with approval, then move into ongoing monitoring. Each step is recorded, so at any point you can see which investors are blocked and on what.
Who signs off on a high-risk investor?
A second senior reviewer, who must be a different person from both the one who raised the case and the one acting on it. This applies to escalated screening hits, monitoring alerts, and compliance reviews. It is on by default and can be turned off deliberately, with the reason recorded.
What happens after the investor is onboarded?
Screening continues on a schedule rather than waiting for the next periodic review, and additions to watchlists trigger a re-screen. The file stays current, which is what makes a review defensible when a supervisor asks how you knew something had changed.
Which regulatory frameworks does it support?
The workflow is configured to your firm's own policy and regulatory setup during onboarding, rather than shipping with a fixed interpretation of any one framework. Firms supervised in different jurisdictions run different configurations on the same product.
Related reading: why CDD is the AMLR bottleneck, UBO identification in layered structures, and what regulators look for in KYC audits.